Getting started
Getting started with Arex SpectrumWhat the platform does, the four apps, and who uses which.Install the app on your phone
Add Arex Spectrum to your home screen on Android or iPhone. No app store needed.Add your team and choose their access
Client admins can add requesters and other admins.
Booking & tracking
How to book a vehicleThe five-step booking flow, from vehicle type to sending the request.Choosing the right vehicle category
Which category fits your cargo, with typical uses and capacities.Save your regular pickup and delivery sites
Store factory gates and warehouses for one-tap booking.Track a job in real time
What each status means and how to see the driver and ETA.Confirm a delivery or report a problem
Sign off, rate the job, or raise a dispute within 48 hours.Cancel or change a booking
Cancel free before assignment; call us for changes after.
Billing & payments
Invoices, statements and balancesWhere to find invoices, what they include, and how to print them.Pay an invoice
Pay by M-Pesa prompt, Paybill or bank transfer.How pricing works
Base fee, distance, extras and agreed rates explained.
Partners
Become a partner: step-by-stepRegister, add vehicles and drivers, upload documents, sign and pay.Documents partners need, and expiry reminders
Required documents, photo tips, and what happens when one expires.Receive and accept job offers
How offers work, the timer, and how to improve your ranking.Earnings and weekly payouts
When jobs become payable and how payouts reach you.