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Report a breakdown, delay or other problem

Alert the dispatcher instantly from the job screen.

  1. Open the job and tap Report a problem.
  2. Choose the type: breakdown, traffic delay, no site access, goods damaged, wrong cargo or other.
  3. Add details and a photo if you can, then tap Send to dispatcher.

The dispatcher is alerted immediately and the client is told there is a delay. For emergencies, call the dispatcher and, if needed, emergency services first.


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